Letting Agency Soap Opera

You know how negative times negative makes positive in math? (-2*-2=+4)

Well, it works in real life too. Incompetence twice equals competence.

Enter the Saga of Our Bathroom.

The power shower finally gave up the ghost a couple of days ago. I obviously called the letting agency (Martyn Gerrard) to have it fixed ASAP, since we like to live like civilized people and take regular showers (once a day, preferably). Their response was that certainly, they will discuss the issue with the landlord as it is not an emergency -we still have a bathtub.

There are two problems with this approach. First, that it is an emergency, the immersion heater for the water cannot produce enough hot water to fill the bathtub 2 inches deep… hardly enough for a bath. The second is that the bathroom looks like a construction zone already, and it’s been like that for two months- obviously the landlord is not rushing at things.

No matter my arguments, the letting agency decided that if bathing once a year was good enough in the Middle Ages, it will be fine for London in the 21st century, in an apartment we pay over a grand a month.

So we ended up boiling water in pots and filling up the bathtub like that. Yay.

However, there was a twist in the story, and this is where the original observation comes in.

Last night a repairman showed up (without any previous arrangements; they never called), to change the immersion heater. Which is not faulty.

It turns out he should have gone to flat 23 instead of 17, but his work sheet was wrong, and also mistakenly marked our power shower as “work finished”. Which explains why they never called. Somehow, someone marked the job done. (I guess it’s a way to be efficient.)

Anyhow, since he was there, he took a look at the power shower, and fixed it temporarily. The switch is faulty, and if we turn it off it will not turn on again… and it might turn off on its own as it did when I realized it was faulty. I know it can because I was under it, in the process of taking a shower…

Astonishing. Two cases of incompetency essentially restored- albeit temporarily- our shower.

Even more astonishing the letting agency now say that

1. He fixed the immersion heater which he did not even touch

2. He fixed the power shower, so no more work is necessary and the case is closed.

They also have not responded to my emails inquiring about the mould and “cosmetic” (their words) issues of every single panel being torn off in the bathroom for over two months now.

I can’t really stay angry; it’s just hilarious. Can’t wait for the next instalment.

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